Comments on: AT&T, for the win! http://www.danperry.com/blog/thanks-at-and-t/ Discussing golf marketing, internet marketing, SEO and golf course reviews Fri, 12 Feb 2010 03:46:11 -0600 http://wordpress.org/?v=2.9.2 hourly 1 By: darc http://www.danperry.com/blog/thanks-at-and-t/comment-page-1/#comment-11717 darc Tue, 20 Jan 2009 05:26:11 +0000 http://danperry.com/wordpress/thanks-at-and-t/#comment-11717 Steven, I am very happy for you that AT&T resolved your issue, which sounds exactly like mine. Earlier today I was reviewing my bill and discovered the same 2 charges, $14.95 & $12.95. BUT when I called AT&T they said they could not remove the charges, they have no control over the third party charges and suggest I handle it my self. This was after 2 hours of phone conversations in which I spoke with many departments, including fraud and was disconnected and transferred back to customer service several times. My experience was not at all satisfactory. I will be contacting the Attorney General in regards to all three companies business/ scam practices. When AT&T allowed these fraudlent charges and did not seek verification from me they became a party to the fraud! ie: driver of "get-a-way" car for bank robber is still guilty via accessory to the crime!! One last note.....if you do a search on-line you will find out I am not the only one who has experienced no cooperation from AT&T. They have no desire to protect their customers from fraudulent practices. Steven,

I am very happy for you that AT&T resolved your issue, which sounds exactly like mine. Earlier today I was reviewing my bill and discovered the same 2 charges, $14.95 & $12.95. BUT when I called AT&T they said they could not remove the charges, they have no control over the third party charges and suggest I handle it my self. This was after 2 hours of phone conversations in which I spoke with many departments, including fraud and was disconnected and transferred back to customer service several times.

My experience was not at all satisfactory. I will be contacting the Attorney General in regards to all three companies business/ scam practices. When AT&T allowed these fraudlent charges and did not seek verification from me they became a party to the fraud! ie: driver of “get-a-way” car for bank robber is still guilty via accessory to the crime!!

One last note…..if you do a search on-line you will find out I am not the only one who has experienced no cooperation from AT&T. They have no desire to protect their customers from fraudulent practices.

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